Return & Refund Policy — Smart Gadgets

At Smart Gadgets, we want you to be satisfied with your purchase. If there is an issue with your order, you may request a return or refund according to the following policy.

1. Return Period

• Customers can request a return within 2 days of receiving the order.

• Returns requested after 2 days will not be accepted.

• The return period starts from the date the customer receives the parcel.

2. Eligible Returns

A product can be returned if:

• The product is defective or damaged upon delivery.

• The wrong product or item was sent.

• The product is unused and in its original condition, packaging, and accessories.

3. Non-Returnable Items

A return will not be accepted if:

• More than 2 days have passed since delivery.

• The product has been used, damaged, or physically mishandled by the customer.

• Original packaging, accessories, or parts are missing.

• The issue is caused by improper use or accidental damage.

4. Refund

• Once the returned product is received and inspected, Smart Gadgets will confirm whether the refund is approved.

• If approved, the refund will be processed through the applicable payment method.

• Delivery charges may not be refundable, depending on the reason for the return.

5. How to Request a Return

To request a return, contact Smart Gadgets within 2 days of receiving your order and provide:

• Order number

• Reason for return

• Photos/videos of the product, if applicable

Our team will guide you through the return process.

6. Important

Smart Gadgets reserves the right to reject a return if the product does not meet the conditions mentioned in this policy.

Return requests after 2 days from delivery will not be accepted.